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 Why have my horses got older in TOM? please help 
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Selling plater

Joined: Mon Dec 21, 2009 7:34 pm
Posts: 18
Post Why have my horses got older in TOM? please help
I have been uploading my horses over the last week, most of them are 3 year olds. but when I tried to enter races in TOM it said "You have no eligible horse to nominate for this race" when I re-looked at my stable my horses have got older?????? now 5 and 6 year olds?

And also when I try to enter the older horses in the 4+ year old races it still says "You have no eligible horse to nominate for this race"

Can someone please help?

This may be the reason why others can not enter races


Sun Aug 21, 2011 4:14 pm
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Group 1 winner

Joined: Sun Jun 05, 2011 2:47 pm
Posts: 2407
Location: UK
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You need to log off and log on again.

If that doesn't work try going to your stable, click on ukra symbol then log off and in again.


Sun Aug 21, 2011 4:51 pm
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Selling plater

Joined: Mon Dec 21, 2009 7:34 pm
Posts: 18
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I have found that if I go into my stable they are at 5 and 6 year olds, but when I press UKR button they change to 3 year olds.
2 horses are at 11 year olds though.
The problem I have now is that after clicking the UKR button I can't see any of the weeks races


Last edited by amorgan3105 on Sun Aug 21, 2011 5:49 pm, edited 1 time in total.



Sun Aug 21, 2011 5:45 pm
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Handicapper

Joined: Sun Dec 27, 2009 1:42 pm
Posts: 232
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i have the same problem and this is why it's not working for me.

i go into stable horses are the wrong age so i click ukra horse right age

i click home and view entries/races and there is no races there so i logoff and log back in but can't enter any races so i click on stable and the horses are older again and its a repeated cycle


Sun Aug 21, 2011 5:48 pm
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Group 1 winner

Joined: Fri Apr 04, 2008 6:53 pm
Posts: 2325
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Do you have a different browser you can use?


Sun Aug 21, 2011 6:44 pm
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Handicapper

Joined: Sun Dec 27, 2009 1:42 pm
Posts: 232
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yep just tried that and same thing happens


Sun Aug 21, 2011 6:49 pm
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Group 2 winner
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Joined: Mon Mar 15, 2010 3:34 pm
Posts: 732
Location: Oxfordshire
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MOST of the horses are showing the wrong ages on TOM, but I can still enter the races. Week 2 race 1 for instance is a 3yo race but all the horses are showing up as 11yo but I am still able to enter that race.


Sun Aug 21, 2011 7:13 pm
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Group 1 winner

Joined: Fri Apr 04, 2008 6:53 pm
Posts: 2325
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If there are no races then it's the NH/UK problem. Log off, click the league you don't want, then the league you do want, then log in and it should work.


Sun Aug 21, 2011 7:42 pm
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Selling plater

Joined: Mon Dec 21, 2009 7:34 pm
Posts: 18
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Thank you for your help but I have tried that.
I can see the races if I do that, but because my horses have got older, I can enter any of the races, even the 4+ year old races


Sun Aug 21, 2011 9:02 pm
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Handicapper

Joined: Sun Sep 19, 2010 7:29 pm
Posts: 242
Post 
Try this....

Log on and delete your horses then log off. Log on again and reupload. See if that changes things


Sun Aug 21, 2011 11:12 pm
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Handicapper

Joined: Sun Dec 27, 2009 1:42 pm
Posts: 232
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how do you delete them may i ask?


Mon Aug 22, 2011 12:14 am
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Group 1 winner
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Joined: Mon Nov 01, 2010 10:55 pm
Posts: 1347
Location: New Zealand
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In TOM it says Stable Menu at the bottom of that it says Upload/Retire Horses.

Not sure you can delete them now only retire them.

You need to speak with Rich Davey, see if he can help.


Mon Aug 22, 2011 12:28 am
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Group 1 winner

Joined: Fri Apr 04, 2008 6:53 pm
Posts: 2325
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When did you upload the horses davey? Email me soplpresident@gmail.com and we'll sort it out.


Mon Aug 22, 2011 4:15 pm
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Selling plater

Joined: Mon Dec 21, 2009 7:34 pm
Posts: 18
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I have noticed that the horses in my stable that have the wrong age have a "-" in front of their age

anubisrich I will e-mail u


Mon Aug 22, 2011 7:19 pm
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Handicapper

Joined: Sun Dec 27, 2009 1:42 pm
Posts: 232
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got mine working now thanks anubisrich


Mon Aug 22, 2011 7:25 pm
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