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 TOM Registration Settings & Issues 
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Post Re: TOM Registration Settings & Issues
Sorry I put the horse files was corrupt I went back into my e-mails its true I did put new horse files in but that wasn't the reason it was the video that was corrupt and couldn't be viewed so I asked the race runner to rerun.

From Race Runner

Hi

I have run the race as normal, but the video file is corrupted. When I
try to up load it to dropbox I recieve an error message saying file is
corrupted.

Do you want me to rerun the race? If you do want me to rerun the race,
you will need to put the horse files for race 13 back in dropbox as I
had uploaded the changed horse files before I discovered the error.


Gray

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Tue Dec 06, 2016 11:36 am
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Post Re: TOM Registration Settings & Issues
If you want your updated horse files somebody needs to step up please and help me get these updated horse files uploaded. Gray and I have been going around in circles with no answers being found.

1. I copied the horse files from each race and put them in my horses folder in my export folder. I changed the ratings in the CK. I then copied and pasted these updated horse files back to the race folder they came from.

2. What now?????????????????????????????????????????????????????????????

3. From what I could figure out from extremely muddled instructions is that I either drag and drop each race folder onto the updated ratings folder on the SO6 Dropbox webpage. I also tried putting all the horse files in my updated ratings folder and then dragging and dropping it to the same place. NO GO. Both times after the files finished uploading there is an error message for each file. None have uploaded.

Image

WITH THIS MESSAGE - This file can't be uploaded because you are over your storage quota.

This is a royal pain in the a** for something that seems to be quite simple. Well, I assumed it would be simple. Can anyone besides Gray offer any advice?

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Wed Dec 07, 2016 7:12 pm
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Post Re: TOM Registration Settings & Issues
SiriusChill wrote:
If you want your updated horse files somebody needs to step up please and help me get these updated horse files uploaded. Gray and I have been going around in circles with no answers being found.

1. I copied the horse files from each race and put them in my horses folder in my export folder. I changed the ratings in the CK. I then copied and pasted these updated horse files back to the race folder they came from.

2. What now?????????????????????????????????????????????????????????????

3. From what I could figure out from extremely muddled instructions is that I either drag and drop each race folder onto the updated ratings folder on the SO6 Dropbox webpage. I also tried putting all the horse files in my updated ratings folder and then dragging and dropping it to the same place. NO GO. Both times after the files finished uploading there is an error message for each file. None have uploaded.

Image

WITH THIS MESSAGE - This file can't be uploaded because you are over your storage quota.

This is a royal pain in the a** for something that seems to be quite simple. Well, I assumed it would be simple. Can anyone besides Gray offer any advice?



Hope this Video helps you Sirius https://www.youtube.com/watch?v=GITgYcHjAl0


Gray

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Wed Dec 07, 2016 10:00 pm
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Post Re: TOM Registration Settings & Issues
Quote:
Hope this Video helps you Sirius https://www.youtube.com/watch?v=GITgYcHjAl0


Gray


No.

You just explained to me for the 10th time in a row how to do part 1 in my previous post. I get this part! I did this part!

You having access to my files in dropbox seems to be the issue. Last week I did the ratings and put the files in their correct spot and you couldn't get them. Same thing this week.

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Wed Dec 07, 2016 10:44 pm
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Post Re: TOM Registration Settings & Issues
All the updated horse files are sitting in the folder named "updated ratings". I'm am not in the mood to put them back in the race folder each came from.

Dropbox syncing is on. They are right there. Come and get them.

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Wed Dec 07, 2016 11:10 pm
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Post Re: TOM Registration Settings & Issues
Race 22 | Moores Millions Stayers (Leg 6) at Punchestown | G3 Hcp | Max Rating : none | 3m2 | Chase | 4+ | Good | Open

Any idea why Rozza Motta can not be entered

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Thu Dec 08, 2016 3:23 pm
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Post Re: TOM Registration Settings & Issues
pjrhodes1970 wrote:
Race 22 | Moores Millions Stayers (Leg 6) at Punchestown | G3 Hcp | Max Rating : none | 3m2 | Chase | 4+ | Good | Open

Any idea why Rozza Motta can not be entered



It's a Grade 3 handicap Paul I believe Rozza Motta is a Novice so it can't run in Graded Handicaps.


Gray

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Thu Dec 08, 2016 4:18 pm
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Post Re: TOM Registration Settings & Issues
ah thats grand many thanks Gray for quick reply

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Thu Dec 08, 2016 4:30 pm
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Post Re: TOM Registration Settings & Issues
Hi, sorry for the late reply Leon. Is there anyway for me to log back into TOM? Its saying my log in email address is invalid. any help? trying to log in more horses with the transfer window being open.


Mon Dec 12, 2016 5:52 pm
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Post Re: TOM Registration Settings & Issues
AdamA405 wrote:
Hi, sorry for the late reply Leon. Is there anyway for me to log back into TOM? Its saying my log in email address is invalid. any help? trying to log in more horses with the transfer window being open.



I have sent you a e-mail password to adamauld5 at Hotmail dot com.


Gray

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Mon Dec 12, 2016 7:48 pm
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Post Re: TOM Registration Settings & Issues
Hi gray, thanks for getting back! But my email is adamauld5 at gmail dot com not hotmail!


Mon Dec 12, 2016 9:32 pm
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Post Re: TOM Registration Settings & Issues
AdamA405 wrote:
Hi gray, thanks for getting back! But my email is adamauld5 at gmail dot com not hotmail!




The only one I can find is AdamA405 adamauld5 @ hotmail.com Adam Auld Manor House Stud


Is this you?

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Mon Dec 12, 2016 9:40 pm
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Post Re: TOM Registration Settings & Issues
Yeah that's me, but what happened before is that I apparently had created 2 accounts with 2 emails so Leon deleted one but it looks like both of emails have become one as my other email ended in hotmail dot com anyway this is able to be fixed?


Mon Dec 12, 2016 9:49 pm
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Post Re: TOM Registration Settings & Issues
AdamA405 wrote:
Yeah that's me, but what happened before is that I apparently had created 2 accounts with 2 emails so Leon deleted one but it looks like both of emails have become one as my other email ended in hotmail dot com anyway this is able to be fixed?




I will remove this one then then you try and sign up with a new one ?


Gray

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Mon Dec 12, 2016 9:51 pm
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Post Re: TOM Registration Settings & Issues
Okay that sounds fine! Will I be able to re register?


Mon Dec 12, 2016 9:54 pm
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