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 No key 
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
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Post No key
I recently brought this game nearly 20 hours ago and is yet to receive my security key, have emailed and had no response, can any here help me, thank you Russell.


Wed Apr 02, 2014 7:54 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
42 hours and still no key and no response from them.


Thu Apr 03, 2014 5:24 pm
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Joined: Mon Jun 27, 2011 5:56 pm
Posts: 4154
Location: uk
Post Re: No key
Check your E-mails you should have one sent to you

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Thu Apr 03, 2014 5:30 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
I have buddy, also checked my junk mail.


Thu Apr 03, 2014 5:38 pm
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Joined: Mon Jun 27, 2011 5:56 pm
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Post Re: No key
idlejasper wrote:
I have buddy, also checked my junk mail.


Did you receive any e-mail from noreply@strategicdesigns.co.uk

Gray

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simple in mind but wonderful in young life
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Thu Apr 03, 2014 7:08 pm
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Post Re: No key
No I never.


Thu Apr 03, 2014 7:13 pm
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Location: uk
Post Re: No key
You should of did you type n the correct E-mail when ordering ?

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simple in mind but wonderful in young life
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Thu Apr 03, 2014 7:18 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
Well I think so, but I am starting to doubt myself now tbh lol. I need to check with them if I gave my correct email but the trouble is they won't get back to me after numerous emails to them.


Thu Apr 03, 2014 7:26 pm
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Joined: Fri Feb 02, 2007 5:15 pm
Posts: 1895
Post Re: No key
Looking at your name your key has been sent two or three times. AOL are quite bad for not delivering. Check your SPAM or TRASH folders and if it's not there email support from a different (non AOL) email quoting your details.


Thu Apr 03, 2014 8:29 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
Ok sent an email from girlfriends account, hope to hear off you soon, thank you Russell.


Thu Apr 03, 2014 9:40 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
Mark the key you sent is not working for me, I have typed it in correctly numerous of times and have had no joy, I have tried typing my registration name (Russell Blair) in different ways just see if that helps but no luck either, any way I can talk to you more directly than keep going though this forum?


Fri Apr 04, 2014 5:32 pm
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Joined: Sun Apr 20, 2008 10:19 am
Posts: 2174
Post Re: No key
Registration name is the email that the key was sent to, not your actual name.

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Please email me about problems on the forum. Post in the Technical Support page or email support@startersorders.com if you have a technical issue or a problem with your game.


Fri Apr 04, 2014 7:14 pm
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Selling plater

Joined: Wed Apr 02, 2014 7:47 pm
Posts: 8
Post Re: No key
Ok finally working haha, cheers supercat.


Fri Apr 04, 2014 7:25 pm
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