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 How to email in problem save game files. 
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Joined: Fri Feb 02, 2007 5:15 pm
Posts: 1895
Post How to email in problem save game files.
If you have experienced a crash and the game can still be loaded and then the crash repeated you can help out by emailing in the problem game files.

Zip up the following files and email to support@startersorders.com. The main save file (*.sav) plus four other small files in the same folder. The number in the file name refers to the save game slot. As an example if the save is slot 4 then the files will be as follows:

4.sav
ext4.dat
ln4.idx
ns4.dat
o4.idx

Please do not report errors if you have modified the data (other than the schedule files) as the errors are often due to the data mod rather than an actual bug.

Also please describe exactly what needs to be clicked to create the crash and at what point in the game and also confirm what version you are currently using (version number is bottom left of the main game menu).


Mon Jun 16, 2014 7:01 am
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