
How long does email support take? Have they given up?
I was just wondering how long email support usually takes, is it a few days as standard (in which case annoying and seems a bit slack) or am I just being ignored?lol
I emailed on the 24th explaining my situation that I put in the unanswered thread below, it took them 3 days to reply in which they said they couldn't help but suggested I ask the forum, which I have but it seems nobody was able to offer some help, fair enough.
I said that I feel the only route if they couldn't help is that I would once again buy SO 5 (with literally my last remaining disposable income) but pointed out that although their website says its 19.99GBP, when directed to apple store its 27.99GBP. This to me is surely crazy, don't get me wrong I really enjoy the game, but 27.99 is almost double the price I paid the first time I bought it and less than the price I paid when SO6 first game out.
Ive bought SO4, SO5, SO6 and the now defunct betting iOS version (their only poor product) and I really think that replying to customers should be a little quicker, but i have been ignored.
Note - SO6 would be too powerful for my system and much prefer SO5.
Disappointed

sorry for the moan about the game you/we all love