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 TOM Fixes 
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Group 1 winner
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Joined: Mon Jun 22, 2009 4:17 pm
Posts: 1049
Location: Southampton
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Dave dont seem to be able to place a bet on Tom, Tom is displaying 2009`s race fixtures cant get it to this season, it has got select week and select race but no select season.
Links Racing (Stable name) Thanks.


Sat Mar 27, 2010 7:05 pm
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Joined: Sun Apr 20, 2008 11:47 am
Posts: 471
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You won't be able to place a bet until after nominations close and bookmakers put up the prices.
TOM is working fine for me, try view/enter this weeks races then go home and then try place a bet.


Sat Mar 27, 2010 8:32 pm
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Joined: Mon Mar 12, 2007 12:23 am
Posts: 170
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Yep more work needed on the betting side of things but not an issue at present as noted


Sat Mar 27, 2010 10:21 pm
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Joined: Mon Jun 22, 2009 4:17 pm
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Location: Southampton
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I`ve just done that Dave and all i get when looking on place a bet is.
Select : Week 1-17 and races 1-22 when selecting these for example the Lincoln week 2 race 1 its all last seasons info (2009) and says Race closed for bets!
When looking at Week 1 Race 1 its all 2009 information no option to select a season is that right?
Heres a screen shot.......


Last edited by hackett on Sat Mar 27, 2010 10:36 pm, edited 1 time in total.



Sat Mar 27, 2010 10:28 pm
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http://yfrog.com/66tomxrp
http://img222.imageshack.us/img222/8486/tomxr.png
Image


Sat Mar 27, 2010 10:33 pm
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Joined: Tue Dec 08, 2009 6:52 pm
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Location: WOLVERHAMPTON
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Hackett noms have not closed yet mate, try when they have pal.


Sat Mar 27, 2010 11:29 pm
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Joined: Wed Jun 11, 2008 6:04 pm
Posts: 760
Location: Carlow, Ireland.
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When noms close at midnight and odds are entered for Week 2 races, this should resolve itself, but less us know if it doesn't.


Sat Mar 27, 2010 11:51 pm
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Joined: Mon Jun 22, 2009 4:17 pm
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Just checked Tom and all Week Three races are all still showing 2009 information, No betting for me :(


Sun Mar 28, 2010 1:57 pm
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Joined: Mon Jun 22, 2009 4:17 pm
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Location: Southampton
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Colm, Still problems placing bet on Tom, any ideas mate? Read on other posts about logging in and out, then hitting home and trying still no joy. All races are 2009 information still.


Sun Mar 28, 2010 9:06 pm
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Group 2 winner

Joined: Wed Jun 11, 2008 6:04 pm
Posts: 760
Location: Carlow, Ireland.
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Try the following:

Log out of TOM
Go to a random page on the internet - like www.google.com
Go to Tools
Select - Delete Browsing History
Tick ALL the boxes, then press Delete
Close your browser
Open your browser, go to TOM and try again.

Let me know what happens for you.


Sun Mar 28, 2010 9:13 pm
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Joined: Mon Feb 22, 2010 1:12 pm
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Location: Newcastle England
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i know this is so insignificant but just thought id point out that a few races have the same jockey on two different horses.


Sun Mar 28, 2010 11:21 pm
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Joined: Mon Mar 12, 2007 12:23 am
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Can you please specify the league and race no.

Ta


Sun Mar 28, 2010 11:33 pm
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Joined: Mon Feb 22, 2010 1:12 pm
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Location: Newcastle England
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sorry dd

i noticed same jockeys on two horses in uk league races 11, 12, 13


Mon Mar 29, 2010 12:06 am
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Joined: Mon Mar 12, 2007 12:23 am
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HurricaneRun wrote:
sorry dd

i noticed same jockeys on two horses in uk league races 11, 12, 13


Thanks for the detailed information again. I can't stress enough that the more information about a bug that is provided the easier it is to find out what's happening.

There's good news and bad news.

The good news is that it isn't a problem with TOM - the extract files have been processed correctly.

I don't have the race replays so assuming that the extracts replicate the actual races, then the problem is with the CK.

It won't affect results etc for the races tho.


Mon Mar 29, 2010 1:33 am
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Joined: Mon Feb 22, 2010 1:12 pm
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Location: Newcastle England
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what do you mean dd? sorry i dont undertsand the bit about the race replays and the ck. do you mean when the replays become available it wont of affected the races in anyway?

I just thought it was a display issue on TOM because I was looking through to see which jocks I got for this week and noticed a few double bookings


Mon Mar 29, 2010 1:10 pm
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